LEGAL REFERENCE

Privacy Policy jo aapke liye likha gaya

ak 19 mein aapka personal data aur account information bilkul mehfooz rehta hai. Hamari privacy practices Pakistani qanoon ke muqabil tayyar hain, aur hum transparent ho kar batate...

End-to-end encryptionLocal data storageNo third-party sharing
Lobby dekhein Read FAQ
ak 19 Privacy Policy jo aapke liye likha gaya

Privacy ke usool jo hamari foundation hain

Jab aap ak 19 par account kholte ho, hamari privacy policy lagti hai jo Pakistan aur supported ilaqon ke local qanoon se align rakhti hai. Aapka naam, email, phone number aur JazzCash, Easypaisa, SadaPay ya Raast account details sirf aapke kyunki gaming aur withdrawal process ke liye stored hote hain. Hamari servers data ko encrypt karte hain, aur hum kisi third party

ko aapka payment information nahin dete. Withdrawal requests verify hote hain aapke identity se milakar, jab tak aapko paise clear ho jayein. Aapka account access history hamari security logs mein save rehta hai.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HAMSE POOCHO

Privacy ke sawal ke liye hum yahan hain

Team online

Email Support

Aapke privacy sy related koi bhi sawal ho to [email protected] par likh dijiye. Hamari team 24 hours mein jawab deta hai, Roman Urdu aur English dono mein.

Live Chat

Lobby mein live chat khol dijiye aur apna privacy concern batao. Hamara support agent turant madad karega aapke data ya account security ke bare mein.

Account Settings

Aapka account dashboard mein 'Privacy Settings' section hai jahan aap dekh sakte ho ke aapka data kaise store aur use hota hai.

BHAROSA KIS PAR RAKHE

Aapka data protection hamari responsibility

Data Encryption

Tamaam payment aur personal data TLS 1.2 encryption ke through transfer hota hai. Hamara backend servers physical security mein bhi...

No Sale Policy

Hamari privacy policy mein likha hai ke hum aapka personal information kisi bhi third party ko nahin bechte, na hi...

Local Jurisdiction

Aapka data Pakistan aur supported ilaqon ke privacy laws ke under protected hai. Hamari policy local authorities ko jawab deta...

Regular Audits

Hamara security team quarterly mein data protection practices ko audit karta hai aur vulnerabilities ko patch karta hai.

Account Recovery

Agar aapka account compromise ho jaye to hamari team 2 hours mein verify karega aur aapka access restore karega.

Transparent Logging

Aapke account ke liye har login, withdrawal aur deposit ka record rheta hai jo aap account history mein dekh sakte...

Hamara privacy approach alag kyun hai

Transparent Data Flow
Hamara policy likha hai aur publicly available hai. Duusre brands ke paas hidden clauses hote hain.
No Cookie Tracking
Hamara lobby third-party tracking cookies nahin use karta. Sirf ak 19 servers mein data rheta hai.
Local Payment Protection
JazzCash, Easypaisa, SadaPay aur Raast data hamara lobby process nahin karta—local payment gates handle karte hain.
Withdrawal Verification
Hamara payout process aapke payment account ke liye verify karta hai, fake withdrawal requests block karega.
Account Deletion Rights
Aap apna account delete kar sakte ho aur hamara team 30 days mein tamaam personal data erase kar deta hai.
Privacy by Design
Hamara lobby architecture hi privacy-first banaya gaya. Encryption aur data minimization uske core mein hain.
Incident Response
Agar data breach ho to hamara legal team 24 hours mein affected users ko notify karega, sirf ek warning tak limited nahin.

Privacy ke sath account setup aur use kaisa hota hai

Registration ke baad Instant Access

Aap apna naam, email aur password se register karte ho. Hamara system turant aapka account create karta hai. Tamaam data encrypted store hota hai—koi SMS verification nahin bhejta.

Payment Link Separation

JazzCash, Easypaisa, SadaPay aur Raast ke saath link karte ho to aapka payment PIN hamari servers par nahin rheta. Local gateway handle karta hai.

Withdrawal Requests Verified

Jab withdrawal lo to hamara system aapke account identity aur payment method ko verify karta hai. Paise correct account mein jate hain.

Session Management

Aapka lobby session 24 ghante baad automatically logout ho jata hai agar inactive rhe. Phir se login karte ho to naya encryption session shuru hota hai.

Account Activity Log

Aapke dashboard mein 'Activity' section hai—har login, deposit, play aur withdrawal ka timestamp aur IP address visible hota hai.

Data Portability Option

Support se request kar sakte ho aapka tamaam personal aur transaction data ka copy. Hamara team 7 days mein encrypted file bhej deta hai.

Privacy ke baare mein aapke sawal aur hamara jawab

Nahin. Aapka password hashed aur salted form mein store hota hai. Hamara team bhi aapka original password nahin dekh sakta. Agar password bhool jao to naya set karne ka link email par jaata hai.

Nahin. Jab withdraw karte ho to aapko apna JazzCash ya Easypaisa PIN directly hamari secure gateway par enter karna hota hai. Hamara servers sirf transaction ID store karte hain, PIN nahin.

Breach ka pata chalne ke 24 hours mein hamara legal team affected users ko email karega. Hamari privacy policy mein likha hai ke hum authorities ko notify karenege aur aapke passwords reset karenege.

Sirf essential cookies—login status aur language preference. Hamara lobby Google Analytics ya Facebook Pixel nahin use karta. Aapka browsing history lobbyse bahar nahin jaata.

Support se delete request karte ho to hamara team 30 days mein apka tamaam personal aur transaction data erase kar deta hai. Sirf anonymized logs reh sakte hain audit ke liye.

Aapka JazzCash, Easypaisa, SadaPay ya Raast account hamara lobby se direct connect nahin hota. Local payment gateway handle karta hai. Statement mein local provider ka naam aata hai, ak 19 ka nahin—ye aapka privacy protect karta hai.

Haan. Major changes mein aapko email notification aata hai. Minor updates policy page par update hote hain aur changelog available hota hai.